WELCOME TO DHL

MyDHL+

It’s your one-stop shipment management solution that lets you arrange and organise your shipments online! 
  • Create shipping labels
  • Arrange pickups
  • Create your own address book
  • Track shipments
  • Trace shipment history

eSecure

An advanced security feature to prevent unauthorized use of your DHL Import Express Account by unknown party.
  • Manage your users plus enjoy the dynamic and personalized shipping experience all in one place - MyDHL+!
  • Manage who can use your DHL Import Express account by whitelisting their email address.
  • Approval or rejection review based on past usage of your DHL Import Express account.
  • Approve or reject new user requests easily via MyDHL+ or email.

MyBill

It is an environmental friendly and efficient way of delivering your invoice which will enable you to view and manage your DHL invoices online for free.
  • View invoice and shipment details
  • Online logging of invoice queries
  • View historical invoices for up to 12 months
  • Multi document download function
  • Email notification for newly issued e-invoices by DHL
  • Pay invoices online*
* If applicable
Login to MyBill
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Benefits & Features
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MyBill User Guide  
Login details have been sent to your registered email via our MyBill System.

EXPRESS DELIVERY SERVICES
& INTERNATIONAL SHIPPING

CONTACT US

I Have a Question Regarding ...

Customer Service


Customer Service Hotline

Pickup or Delivery Request, Check Shipment Status, Get Shipping Rates or Order Shipping Supplies

Mon-Sun: 24 Hours
(Including Public Holidays)

Phone: +852 2400 3388

Email: hkgwebcust@dhl.com

Pickup or Delivery Request, Check Shipment Status, Get Shipping Rates or Order Shipping Supplies

Customer Service Hotline

Mon-Sun: 24 Hours
(Including Public Holidays)

Phone: +852 2400 3388

Email: hkgwebcust@dhl.com

Technical Support for
Online Shipping Tools

eShipping Tools Technical Support Hotline

MyDHL+, Online, Advanced and Integrated Solutions

Mon-Fri: 0900 - 1740;
Sat, Sun, PH: Closed

Phone: +852 2400 3521

Email: hkgwebmaster@dhl.com

MyDHL+, Online, Advanced and Integrated Solutions

eShipping Tools Technical Support Hotline

Mon-Fri: 0900 - 1740;
Sat, Sun, PH: Closed

Phone: +852 2400 3521

Email: hkgwebmaster@dhl.com

Billing and Invoicing


Billing Service Hotline

Billing and Invoicing Enquiries

Mon - Fri: 0900 - 1740;
Sat, Sun, PH:  Closed

Phone: +852 2400 3777

Email: hkbillinghotline@dhl.com

Billing and Invoicing Enquiries

Billing Service Hotline

Mon - Fri: 0900 - 1740;
Sat, Sun, PH:  Closed

Phone: +852 2400 3777

Email: hkbillinghotline@dhl.com

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