WELCOME TO DHL

MyDHL+

It’s your one-stop shipment management solution that lets you arrange and organise your shipments online! 
  • Create shipping labels and Commercial Invoice
  • Arrange pickups
  • Create your own address book
  • Track shipments
  • Trace shipment history

DHL ProView

An easy way of shipment tracking. You and anyone you specify will be notified of the shipment status from shipment pickup to delivery.
  • Save Time - View and monitor all your shipments by account number, removing the need to track shipments individually.
  • Improve Efficiency - Download shipment activity reports easily for your other business uses.
  • Stay Informed - Customize a notification protocol that suits you the best, with options to choose when, how, and which notifications are sent, and who receives them.

eSecure

An advanced security feature to prevent unauthorized use of your DHL Import Express Account by unknown party.
  • Manage your users plus enjoy the dynamic and personalized shipping experience all in one place - MyDHL+!
  • Manage who can use your DHL Import Express account by whitelisting their email address.
  • Approval or rejection review based on past usage of your DHL Import Express account.
  • Approve or reject new user requests easily via MyDHL+ or email.

MyBill

It is an environmental friendly and efficient way of delivering your invoice which will enable you to view and manage your DHL invoices online for free.
  • View invoice and shipment details
  • Online logging of invoice queries
  • View historical invoices for up to 12 months
  • Multi document download function
  • Email notification for newly issued e-invoices by DHL
  • Pay invoices online*
* If applicable
Login to MyBill

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Benefits & Features
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MyBill User Guide  
Login details have been sent to your registered email via our MyBill System.

EXPRESS DELIVERY SERVICES
& INTERNATIONAL SHIPPING

CONTACT US

I Have a Question Regarding ...

Customer Service


Customer Service Hotline

Pickup or Delivery Request, Check Shipment Status, Get Shipping Rates or Order Shipping Supplies

Mon-Sun and Public Holidays: 24 Hours

Phone: +852 2400 3388

Email: hkgwebcust@dhl.com

Pickup or Delivery Request, Check Shipment Status, Get Shipping Rates or Order Shipping Supplies

Customer Service Hotline

Mon-Sun: 24 Hours
(Including Public Holidays)

Phone: +852 2400 3388

Email: hkgwebcust@dhl.com

Technical Support for
Online Shipping Tools

eShipping Tools Technical Support Hotline

MyDHL+, Online, Advanced and Integrated Solutions

Mon-Fri: 0900 - 1740;
Sat, Sun, PH: Closed

Phone: +852 2400 3521

Email: hkgwebmaster@dhl.com

MyDHL+, Online, Advanced and Integrated Solutions

eShipping Tools Technical Support Hotline

Mon-Fri: 0900 - 1740;
Sat, Sun, PH: Closed

Phone: +852 2400 3521

Email: hkgwebmaster@dhl.com

Billing and Invoicing


Billing Service Hotline

Billing and Invoicing Enquiries

Mon - Fri: 0900 - 1740;
Sat, Sun, PH:  Closed

Phone: +852 2400 3377

Email: hkbillinghotline@dhl.com

Billing and Invoicing Enquiries

Billing Service Hotline

Mon - Fri: 0900 - 1740;
Sat, Sun, PH:  Closed

Phone: +852 2400 3377

Email: hkbillinghotline@dhl.com

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