Terms and Conditions of "DHL SHIP AND GET REWARDS" (the "Program")

  1. The Program starts from 1 March 2021 and ends on 31 March 2021 (both dates inclusive) ("Promotion Period").
  2. The Program is only applicable to designated DHL customers who have (a) received an EDM in respect of the Program directly from DHL Express (Hong Kong) Limited (“DHL”), (b) purchased Eligible DHL Products (as defined below) through their account(s) with DHL which are invoiced during the period indicated on the EDM (“Promotion Period”), and (c) settled payment in Hong Kong (“Eligible Customers”).
  3. The Program applies to the following DHL international service products (document or non-document): DHL EXPRESS WORLDWIDE, DHL EXPRESS 9:00, DHL EXPRESS 10:30, DHL EXPRESS 12:00, DHL EXPRESS WORLDWIDE IMPORT (collectively “Eligible DHL Products”).
  4. For the purposes of these Terms and Conditions, a transaction which satisfies all the conditions set forth in paragraphs 2 and 3 above shall be an “Eligible Transaction”.
  5. To receive the gift as designated in the EDM (“Gift”), an Eligible Customer must complete the Eligible Transactions specified in such EDM during the Promotion Period.
  6. In the event that Eligible Customers fail to redeem the Gift within the specified period, the eligibility for Gift redemption shall be cancelled without prior notice and shall not be compensated.
  7. Gifts are only available while stocks last.
  8. The Gift cannot be sold, re-sold, transferred or otherwise disposed of to any other person, in exchange for cash, other products or discounts or other considerations. There shall not be any refund, compensation or claim (of any kind) on, for or in connection with any unclaimed or unused Gifts (or any portion thereof), any service or entitlement thereto (or any portion thereof).
  9. A Gift redemption letter will be mailed to Eligible Customer’s correspondence address as registered in its accounts with DHL within two (2) month from the end of the Promotion Period.
  10. Eligible Customers must have fully settled DHL’s charges in respect of the Eligible Transactions before receipt of Gift.
  11. DHL is not a manufacturer of the Gift, and will in no event accept any liability or responsibility in relation thereto.
  12. DHL reserves the right to alter any aspect of the Program (including but not limited to these Terms and Conditions) and/or to terminate the Program at any time without prior notice.
  13. Should any dispute arise from or in relation to the Program, DHL’s decision shall be final and conclusive.
  14. DHL’s Terms & Conditions of Carriage shall apply to the Eligible DHL Products. For more information, please visit dhl.com.hk.
  15. If there is any inconsistency between the English version and the Chinese version of these Terms and Conditions, the English version shall prevail.
  16. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.

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