To reduce your waiting time when sending documents and parcels from DHL ServicePoints across the city — and also to support social distancing in the time of COVID-19 — DHL Express has introduced the flexible and easy-to-use DHL HK Line queuing system.

 

Simply check all ServicePoints for the earliest available timeslot through the dedicated DHL HK Line website or WhatsApp digital assistant, or at any ServicePoint. or at any ServicePoint. Customers can then collect on-the-day or next-business-day queue ticket and even cancel or reschedule should the need arise.

 

New service is now available at nine ServicePoints across the city, helping you avoid large crowds, practising safe social distancing and enjoying even better customer service experience.

 

Try it now!