THE DIFFERENCE WITH DHL EXPRESS

SPEED

Whether it's our time-saving online shipping application or industry-leading transit times, we keep your shipments moving at full-speed.

SPEED

SERVICE

VALUE

SERVICE

From waybill preparation to delivery, we're focused on making every part of your shipping experience as fast, efficient and simple as possible.

SPEED

SERVICE

VALUE

VALUE

With competitive upfront pricing for door-to-door delivery, we maximize your budget by tailoring affordable solutions that meet your needs.

SPEED

SERVICE

VALUE

Why an express option

  • Retailers who offer express shipping grow 1.6 times faster than those who don't
  • Average basket level increased by up to 71%*
  • An Express courier service option increases customer choice and speeds up delivery
  • 45% of shoppers have abandoned an online basket because of unsatisfactory delivery options
  • 39% of these shoppers said it was because delivery would take too long

*Statistics from current DHL customers

Frequently asked question

Get end-to-end tracking and round-the-clock updates with 24/7 phone support only we can deliver.
  • Which currency will shipping costs be calculated in?

All charges are negotiated locally and billed in Singapore Dollars (SGD).

  • Is this offer available for existing customers?

This offer is only available for new customers who do not have a DHL Express account yet.

ON DEMAND DELIVERY SERVICE
DHL Express On Demand Delivery Service allows shippers and receivers to select from a range of standardised delivery options for hassle-free cross-border shipping experiences.
With On Demand Delivery, shippers can choose to activate specific delivery options and have DHL Express proactively notify their customers via email or SMS about a shipment’s progress. Receivers can then select the delivery option that best suits their requirements via the On Demand Delivery mobile-optimised website. DHL Express couriers will be notified of these delivery preferences in real-time, ensuring shipments are received at the right time and at the convenience of the receiver.
Change Delivery Date
Receivers can change the delivery date of the shipment if the originally scheduled date is not convenient for them
ServicePoint or Locker
Receivers can choose to collect the shipment at a nearby DHL ServicePoint, Partner ServicePoint or parcel lockers
Leave With Neighbor, Concierge or Guard
Receivers can authorise us to leave the shipment with an immediate neighbour, concierge or guard
Alternate Address
Receivers can request us to deliver the shipment to a different address (for example, their workplace)
Vacation Hold
If on holiday, Receivers can change the delivery date up to 30 calendar days from the originally scheduled date
Leave in Safe Place
Receivers authorise delivery without collecting a signature
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