Terms and Conditions

  1. The Program starts from 10 August 2022 and ends on 30 September 2022 (both dates inclusive) ("Promotion Period").
  2. The Program is only applicable to the customers of DHL Express (Hong Kong) Limited (“DHL”) who have (a) purchased Eligible DHL Products (as defined below) by dropping it off at any of the 17 DHL Lockers listed in the designated webpage; and (b) settled the payment, within the Promotion Period (“Eligible Customers”).
  3. The Program applies to the following DHL international service products (document or non-document): DHL EXPRESS WORLDWIDE, DHL EXPRESS 9:00, DHL EXPRESS 10:30, DHL EXPRESS 12:00 and DHL EXPRESS WORLDWIDE IMPORT (collectively “Eligible DHL Products”).
  4. For the purposes of these Terms and Conditions, a transaction which satisfies all the conditions set forth in paragraphs 2 and 3 above shall be an “Eligible Transaction”.
  5. Each Eligible Transaction shall only be entitled to receive one Gift. 
  6. Each Eligible Customer can only receive a maximum of 3 Gifts.
  7. To receive the Gift, an Eligible Customer must register the Eligible Transaction specified in the designated webpage during the Promotion Period.
  8. The photograph(s) of the Gift are for reference only. The Gift(s) will be offered on a random basis and are not subject to return nor exchange. 
  9. Gifts are only available while stocks last.
  10. The Gift cannot be sold, re-sold, transferred or otherwise disposed of to any other person, in exchange for cash, other products or discounts or other considerations. There shall not be any refund, compensation or claim (of any kind) on, for or in connection with any unclaimed or unused Gifts (or any portion thereof), any service or entitlement thereto (or any portion thereof).
  11. A Gift will be delivered to Eligible Customer’s correspondence address as registered in designated webpage within three (3) months from the end of the Promotion Period.
  12. Eligible Customers must have fully settled DHL’s charges in respect of the Eligible Transactions before receipt of Gift.
  13. DHL is not a manufacturer of the Gift, and will in no event accept any liability or responsibility in relation thereto.
  14. DHL reserves the right to alter any aspect of the Program (including but not limited to these Terms and Conditions) and/or to terminate the Program at any time without prior notice.
  15. Should any dispute arise from or in relation to the Program, DHL’s decision shall be final and conclusive.
  16. DHL’s Terms & Conditions of Carriage shall apply to the Eligible DHL Products. For more information, please visit https://www.dhl.com/hk-en/home.html.
  17. If there is any inconsistency between the English version and the Chinese version (if any) of these Terms and Conditions, the English version shall prevail.
  18. No third party rights shall be enforceable under the Contracts (Rights of Third Parties) Ordinance (Cap.623).
  19. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.