DHL Locker
Shipping Guide

DHL Express Hong Kong’s DHL Locker allows shippers to easily drop off their packages or documents at accessible locations.

After preparing the air waybill on MyDHL+, simply deposit your parcel at the nearest DHL Locker.

DHL Locker Locations and Opening HoursOpens in a new window.

THE DIFFERENCE WITH DHL EXPRESS

SPEED

Whether it's our time-saving online shipping application or industry-leading transit times, we keep your shipments moving at full-speed.

SPEED

SERVICE

VALUE

SERVICE

From waybill preparation to delivery, we're focused on making every part of your shipping experience as fast, efficient and simple as possible.

SPEED

SERVICE

VALUE

VALUE

With competitive upfront pricing for door-to-door delivery, we maximize your budget by tailoring affordable solutions that meet your needs.

SPEED

SERVICE

VALUE

Why an express option

  • Retailers who offer express shipping grow 1.6 times faster than those who don't
  • Average basket level increased by up to 71%*
  • An Express courier service option increases customer choice and speeds up delivery
  • 45% of shoppers have abandoned an online basket because of unsatisfactory delivery options
  • 39% of these shoppers said it was because delivery would take too long

*Statistics from current DHL customers

Frequently asked question

Get end-to-end tracking and round-the-clock updates with 24/7 phone support only we can deliver.
  • Which currency will shipping costs be calculated in?

All charges are negotiated locally and billed in Singapore Dollars (SGD).

  • Is this offer available for existing customers?

This offer is only available for new customers who do not have a DHL Express account yet.

1. Please prepare your waybill via MyDHL+ online shipping tool.
2. Apply shipment label to the top surface of you package. Affix the *WAYBILL DOC* label and invoice with a plastic pouch. If you do not have a pouch, please put *WAYBILL DOC* label and invoice into the compartment.
3. Follow the instructions on the screen to scan the first and the last barcode on label.
4. Each compartment can only accept one package. Please follow the instructions on the screen to handle multi-piece packages in one waybill .
*Points to note:
  • Open-box inspection is required when the shipments arrive at DHL service centers.​
  • A surcharge of HK$350 per shipment or HK$7 per kg, whichever is higher, will be applied for shipment drop-off on Sunday or Public Holiday.
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