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CHANGES TO MYDHL+ MAKE CUSTOMS CLEARANCE MORE EFFICIENT THAN EVER

As regulatory authorities across the globe continue to move toward a fully digital and data-driven environment, we’re making enhancements to ensure Customs Authorities are provided with timely and accurate electronic data. This means a more efficient and compliant Security Filing and Customs clearance experience.

The accuracy of your Commercial /Proforma Invoice is an important part of this process. By entering a precise description of your goods when creating your shipment online the Security Filing and Customs clearance of your shipment can begin immediately.

We have made a few important changes to help ensure a smooth Customs clearance process when shipping online using MyDHL+

  • Shipment Process Flow – We’re updating the shipment process flow to improve your user experience and make document creation more intuitive. The option to use your own invoice or create an invoice will move to appear later in the shipment creation process.

  • Goods Description – Using the “Create Description” tool allows you to easily describe the items in your shipment completely and accurately. If you enter a vague description of your shipment, you will receive an error message and will be unable to proceed until you provide more specific goods description.

  • Line Item Data – If you have multiple items in your shipment, you can now simply upload your own CSV, TXT or XML file to capture all line item descriptions.

  • Mandatory Changes – Providing a description of your goods that meets Customs criteria become required. This will ensure your compliance to customs and regulatory requirements.

Providing Accurate Electronic Commercial/Proforma Invoice Data:

Avoids delays caused by missing or inaccurate information

Supports Regulatory Customs compliance and clearance processes

Ensures a smooth Customs clearance experience

We are here to help. Learn more about Customs Clearance by accessing the information below.

  • Help and Support – MyDHL+ Guides and Tips

  • Help and Support – Shipping Advice / Customs Invoice Tips

  • Help and Support – Customs Clearance Advice

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