OPENING NEW DOORS FOR FAST, EFFICIENT DELIVERY WITH DHL LOCKERS ACROSS THE CITY

The COVID-19 pandemic has changed the way people all around the world communicate and transact with one another. In Hong Kong – a well-connected city that relies on fast and efficient services for both personal and business purposes, the demand to access an easier and convenient way to deliver goods has greatly increased.

 

To enhance delivery experience, DHL Express has rolled out its first-mile service in Hong Kong via DHL Lockers, which provides a more convenient way for shippers to deliver their packages at nearby locations. In addition to 11 DHL ServicePoints in the city, DHL has opened the doors of delivery at 17 DHL Lockers where customers can just drop off their goods in just a few steps, hassle- and worry-free. Providing more flexibility in delivering shipments, customers can now visit the DHL lockers, mostly located in local residential areas and shopping malls all over the territory, wherein shippers can take advantage of longer operating hours or even 24-hour service.

THE JOURNEY STARTS WITH THE FIRST MILE

To begin the parcel’s delivery journey, customers can simply prepare their waybill via DHL’s online shipping tools such as MyDHL+. Once the waybill is secured, customers can proceed to any of the 17 locations where DHL lockers are found.

 

From here on out, the delivery’s journey gets quicker, being just a few steps away from getting sent out to its destination.

  • After selecting the “drop-off” option shown in the locker screen, the sender can then scan the top barcode on the waybill (with the waybill number under the barcode).

  • Next, customers should scan the piece ID barcode (the bottom barcode on the waybill) and choose between three box sizes (small, medium and large).

  • Make sure you only put one package in each compartment. Please follow the on-screen instructions for multi-pieces packages in one waybill.

  • After the quick, efficient process, senders can enjoy their peace of mind and wait for their e-receipt after the drop-off, to be sent via SMS or e-mail.

As we all continue to brave the path paved by the pandemic, DHL Express is making the journey easier, starting with the first mile. The DHL Lockers are now ready to serve and open the doors to a better, faster delivery experience.

 

Let’s find a nearby location HERE.